Returns & Replacement Policy
At Shocrastic, we strive to deliver products in proper condition. Our return and replacement policy is designed to handle genuine cases fairly.
Eligibility
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Certain products are eligible for 7-day replacement only
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Certain products are eligible for 7-day return and replacement
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Eligibility is mentioned clearly on each product page
Valid Reasons
Return or replacement requests are accepted only in legitimate cases, such as:
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Product received damaged or broken
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Wrong item delivered
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Color mismatch
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Missing item in the package
Not Eligible
Requests will not be accepted for:
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Change of mind
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Product not liked
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Damage caused after delivery
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Incorrect usage or handling
Request Process
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Email shocrastic@gmail.com within 7 days of delivery
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Mention your order ID and issue clearly
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Attach clear images or videos for verification
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Our team will review and respond accordingly
Approval is subject to verification of the issue.